{"title":"General Manager Pathway","description":"\u003cp class=\"MsoBodyText\"\u003e\u003cspan lang=\"EN-US\" style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif;\"\u003eFor current and aspiring hotel leaders. The outcome will be \u003cspan lang=\"EN-US\" style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003edeveloping a stronger understanding of hotel performance, profitability and commercial decision-making.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e","products":[{"product_id":"revenue-management-strategies-to-drive-demand","title":"Commercial Performance Analysis \u0026 Reporting","description":"\u003cp class=\"MsoNormal\"\u003eThis course focuses on how to analyse hotel performance data and turn it into meaningful commercial insight. Designed for Revenue Managers and General Managers, the course will help you interpret results by segment and channel, identify opportunities for growth, and confidently communicate findings through effective reporting.\u003c\/p\u003e\n\u003cdiv style=\"background-color: #e4f1f2; color: #17425b; padding: 12px 16px; border-radius: 4px;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003eWhat You Will Learn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eThe principles of hotel revenue and performance analysis\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eHow to interpret data by segment, source, and channel\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eTechniques for identifying trends and performance opportunities\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eHow to create clear, impactful month-end reports\u003c\/p\u003e\n\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003eBy the End of This Course, You Will Be Able To:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eAnalyse hotel performance data with confidence\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eTranslate data into meaningful commercial insights\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eIdentify areas to improve revenue performance\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eProduce professional and effective month-end reports\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCommunicate results clearly to stakeholders and leadership teams\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003eCourse Format\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eOur courses combine practical hotel-based learning with interactive content, including real-life scenarios, video lessons, quizzes, multiple-choice assessments, and case studies designed to support practical understanding and workplace application.\u003c\/p\u003e","brand":"Octoplus-eLearning","offers":[{"title":"Default Title","offer_id":51509887009099,"sku":"","price":49.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0905\/4509\/4987\/files\/commercial-performance-analysis-and-reporting_front_87383bf6-ce79-4795-93aa-264577667f0d.png?v=1783018181"},{"product_id":"understanding-the-hotel-p-l-account","title":"Understanding the Hotel P\u0026L Account","description":"\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eThis course provides a practical breakdown of the hotel Profit \u0026amp; Loss account, helping operational leaders understand financial performance and identify areas they can influence. Aimed at General Managers, Deputy Managers, and Heads of Department, the course focuses on improving commercial awareness and financial decision-making.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"background-color: #e4f1f2; color: #17425b; padding: 12px 16px; border-radius: 4px;\"\u003e\n\u003cstrong\u003e What You Will Learn\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eThe structure and purpose of a hotel P\u0026amp;L account\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eKey revenue and cost lines within hotel operations\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eHow operational decisions impact profitability\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eTechniques for identifying savings opportunities and errors \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eBy the End of This Course, You Will Be Able To:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eRead and interpret a hotel P\u0026amp;L with greater confidence\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eIdentify areas of the business that influence profitability\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCritique financial performance and cost management\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eSpot potential errors and inefficiencies within the P\u0026amp;L\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eMake more commercially informed operational decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e\u003cstrong\u003eCourse Format \u003c\/strong\u003e\u003cbr\u003eOur courses combine practical hotel-based learning with interactive content, including real-life scenarios, video lessons, quizzes, multiple-choice assessments, and case studies designed to support practical understanding and workplace application.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Octoplus-eLearning","offers":[{"title":"Default Title","offer_id":57738459971915,"sku":null,"price":49.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0905\/4509\/4987\/files\/understanding-the-hotel-p-and-l-account_front_f447a804-c7c5-4d8e-be6e-cd01b80952af.png?v=1783018160"},{"product_id":"introduction-to-hotel-forecasting","title":"Introduction to Hotel Forecasting","description":"\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eThis foundation course introduces the principles of hotel forecasting and explains why forecasting is essential to commercial success. Designed for Revenue Managers and aspiring commercial leaders, the course provides practical guidance on how to build, interpret, and communicate forecasts with confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv style=\"background-color: #E4F1F2; color: #17425B; padding: 12px 16px; border-radius: 4px;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eWhat You Will Learn\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eThe purpose and importance of forecasting in hotels\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eDifferent forecasting methods and approaches\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eKey data sources and performance indicators\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eHow market trends and business patterns influence forecasts\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eThe relationship between forecasting, budgeting, and strategy \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eBy the End of This Course, You Will Be Able To\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eUnderstand the fundamentals of hotel forecasting\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eProduce basic occupancy and revenue forecasts\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eUse historical and current data to support forecasting decisions\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCommunicate forecasts with greater confidence\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eExplain the rationale behind forecasting assumptions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eCourse Format\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eOur courses combine practical hotel-based learning with interactive content, including real-life scenarios, video lessons, quizzes, multiple-choice assessments, and case studies designed to support practical understanding and workplace application.\u003c\/span\u003e\u003c\/p\u003e","brand":"Octoplus-eLearning","offers":[{"title":"Default Title","offer_id":57752241111371,"sku":null,"price":49.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0905\/4509\/4987\/files\/introduction-to-hotel-forecasting_front.png?v=1783019537"},{"product_id":"menu-engineering-food-cost-control","title":"Menu Engineering \u0026 Food Cost Control","description":"\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eA profitable menu is one of the most powerful tools available to hospitality businesses. This course teaches learners how to calculate food costs, manage gross profit margins, engineer menus for maximum profitability, and develop dishes that balance guest satisfaction with commercial performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eUsing practical examples and real-world case studies, learners will gain the skills needed to evaluate menu performance, identify high and low-performing dishes, and make informed decisions that improve financial results.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv style=\"background-color: #e4f1f2; color: #17425b; padding: 12px 16px; border-radius: 4px;\"\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eWhat You Will Learn\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCalculate food cost and food cost percentages\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eUnderstand gross profit and contribution margins\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCost recipes accurately and consistently\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eAnalyse menu performance using menu engineering techniques\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eIdentify Stars, Plough Horses, Puzzles and Dogs\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eDesign menus to influence guest purchasing behaviour\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eDevelop profitable dishes and menu concepts\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eReview supplier costs and pricing strategies\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eBuild an action plan to improve menu profitability\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eBy the End of This Course, You Will Be Able To\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003e• \u003c\/span\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eCalculate food cost percentages accurately\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eUnderstand and apply gross profit and contribution margin principles\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCost recipes consistently and confidently\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eAnalyse menu performance using recognised menu engineering techniques\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eIdentify opportunities to improve menu profitability\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eDesign menus that influence purchasing behaviour and maximise spend\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eDevelop dishes that balance guest appeal with commercial performance\u003cbr\u003e•\u003cspan style=\"mso-tab-count: 1;\"\u003e \u003c\/span\u003eCreate action plans to improve food cost control and profitability\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eCourse Format\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"font-family: 'Calibri',sans-serif; color: #0a2f41; mso-themecolor: accent1; mso-themeshade: 128;\"\u003eOur courses combine practical hotel-based learning with interactive content, including real-life scenarios, video lessons, quizzes, multiple-choice assessments, and case studies designed to support practical understanding and workplace application.\u003c\/span\u003e\u003c\/p\u003e","brand":"Octoplus-eLearning","offers":[{"title":"Default Title","offer_id":57779021906251,"sku":null,"price":49.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0905\/4509\/4987\/files\/menu-engineering-and-food-cost-control_front.png?v=1783366320"}],"url":"https:\/\/hospitalityelearning.co.uk\/collections\/general-manager-pathway.oembed","provider":"Hospitality eLearning","version":"1.0","type":"link"}