Learning Pathways
Front Office & Reservations Pathway
Perfect for receptionists, reservations agents and supervisors looking to develop commercial awareness.
Your course pathway
- 1Introduction to Hotel Revenue Management
- 2Understanding Hotel Distribution
- 3Introduction to Hotel Forecasting
Develop a stronger understanding of pricing, demand and the role front office teams play in driving revenue.
Meetings & Events Pathway
For M&E coordinators, sales teams and event professionals.
Your course pathway
- 1Introduction to Meeting & Events Sales & Events
- 2Creating a Meeting & Events Strategy
- 3Managing Groups & Displacement Analysis
Strengthen commercial awareness and maximise revenue opportunities within the M&E department.
Food & Beverage Pathway
For F&B operators, restaurant supervisors, bar managers, chefs, F&B managers and aspiring hospitality leaders.
Your course pathway
- 1Introduction to Food & Beverage Operations
- 2Menu Engineering & Food Cost Control
- 3Beverage Profitability & Liquor Cost Management
Gain the knowledge needed to improve profitability, control costs and drive departmental performance.
Future Revenue Manager Pathway
Designed for aspiring revenue managers and commercial professionals.
Your course pathway
- 1Introduction to Hotel Revenue Management
- 2Understanding Hotel Distribution
- 3Introduction to Hotel Forecasting
- 4Commercial Performance Analysis and Reporting
- 5Managing Groups & Displacement Analysis
Build a comprehensive understanding of hotel revenue management and commercial strategy.
General Manager Pathway
For current and aspiring hotel leaders.
Your course pathway
- 1Understanding the Hotel P&L
- 2Introduction to Hotel Forecasting
- 3Commercial Performance Analysis & Reporting
- 4Menu Engineering & Food Cost Control
Develop a stronger understanding of hotel performance, profitability and commercial decision-making.