1 2

Octoplus-eLearning

Introduction to Meetings & Events Sales

Introduction to Meetings & Events Sales

£49.00 GBP
£49.00 GBP
Sale Sold out
Taxes included.

This entry-level course is designed for Meetings & Events sales office professionals looking to build a strong foundation in hotel M&E operations. The course covers the end-to-end meetings and events journey, key terminology, operational processes, and the importance of cross-department communication in delivering successful events.

What You Will Learn

• The different types of meetings and events business
• The customer booking journey from enquiry to event delivery
• Meeting room set-ups and event requirements
• Diary and space management principles
• Food and beverage package planning
• Key M&E terminology and operational processes
• The importance of communication between sales, reservations, and kitchen teams

By the End of This Course, You Will Be Able To:

• Understand the fundamentals of hotel meetings and events operations
• Manage basic event enquiries and booking processes confidently
• Identify suitable meeting room layouts and package options
• Communicate more effectively across hotel departments
• Support the successful planning and execution of events


Course Format

Our courses combine practical hotel-based learning with interactive content, including real-life scenarios, video lessons, quizzes, multiple-choice assessments, and case studies designed to support practical understanding and workplace application.

View full details

Testimonials

  • ⭐️⭐️⭐️⭐️⭐️

    "The course explained revenue management in a way that was easy to understand, with real-life examples that can be put into practice straight away."

    - Hospitality Professional

  • ⭐️⭐️⭐️⭐️⭐️

    "The learning was engaging, well-structured and easy to fit around a busy work schedule. I came away with new ideas and greater confidence in making commercial decisions."

    - Hotel Manager

  • ⭐️⭐️⭐️⭐️⭐️

    "A refreshing approach to hospitality training. The content is relevant, practical, and focused on improving business performance rather than just theory. I'd happily recommend these courses to anyone looking to develop their hospitality career."

    - Hospitality Team Leader

Hotel Management Insights

View all
1 3
View all